Refund Policy

We want HappyHorse to earn its place in your workflow. If something goes wrong, here's what to expect.

Eligibility

Refunds are available within 7 days of the initial purchase of a plan, provided fewer than 20% of the plan's monthly credits have been used. Refunds on renewals are handled case by case.

How to request

Email support@happyhorse.mov from the email address on your account with your order number. We respond within 2 business days.

Non-refundable

One-time credit top-ups and fees incurred from policy violations are non-refundable.